Use Case 9.6 Get help

Overview

Aspect

Description

Summary

The user ask for help from within the app and is shown a message on how to retrieve help.

Goal

Getting help regarding usage of the app.

Preconditions

None

Postconditions

None

Triggered by

  • User selects ‘Need help?’ in UC9.1

Additional documentation

None

Possible errors

None

Logical test cases


Flow

#

Description

Next

1

PRIMARY SCENARIO

1.1

System displays screen ‘Need help?’

  • Items: Cards, QR code, Share data, Activities, Security, App settings, Contact
  • Actions: Back

1.1a

User selects Cards

Show placeholder ‘under construction’

1.1b

User selects QR code

Show placeholder ‘under construction’

1.1c

User selects Share data

Show placeholder ‘under construction’

1.1d

User selects Activities

Show placeholder ‘under construction’

1.1e

User selects Security

Show placeholder ‘under construction’

1.1f

User selects App settings

Show placeholder ‘under construction’

1.1g

User selects Contact

1.2

1.1h

User selects Back

Back

1.2

System displays screen ‘Contact?’

  • Message: Check website or call us to get to know more about the NL Wallet
  • Actions: Call, Back

1.2a

User selects Call

Show placeholder ‘under construction’

1.2b

User selects Back

Back